We care about your privacy

Smart Health Access ("SHA") is a healthcare access platform that helps people find emergency guidance, first-aid information, and healthcare facilities. This policy applies to personal information we process when you visit our website, use the SHA app, or otherwise interact with our services.

What information do we collect?

Depending on how you use SHA, we may collect different categories of information.

Account Information: When you create an account, we may collect:

• Full name;
• Email address;
• Phone number;
• Password or authentication information;
• Date of birth where required;
• Account preferences.

Health Information

If you choose to provide health information, we may collect information such as:

• Blood group;
• Allergies;
• Medical conditions;
• Medications;
• Relevant medical history;
• Emergency information.

Other information you voluntarily provide. You control what optional health information you provide to us. Health information is treated as sensitive information and handled with additional safeguards as required by applicable law.

Location Information

If you enable location services, we may collect location information such as:

• Approximate location;
• Precise location where enabled;
• Location associated with an emergency request;
• Location used to find nearby healthcare facilities;
• Location used for navigation.

You can control location permissions through your browser or device settings. Some personalized features may not function without location access.

How We Use Your Information

To provide SHA, personalize recommendations, provide emergency features, improve the platform, communicate with users, and maintain security.

Who We Share Information With

Service providers such as hosting, maps, AI, communications, analytics, security providers, and healthcare providers when necessary to provide a requested service or where legally required.

What are your privacy rights?

Access, correction, deletion, withdrawal of consent, restriction/objection where applicable, and other rights provided under applicable Nigerian data protection law.

How can you contact us about this policy?

For privacy questions, requests, or concerns: Smart Health Access

• Privacy Email: privacy@sha.care
• Website: sha.care
• Address: Lagos, Nigeria

You may also contact our designated Data Protection Officer where applicable:

Data Protection Officer: privacy@sha.care